Policies
How we ship, how returns work, what to do when a freight pallet arrives, and the terms behind every order placed on this site.
Shipping Policy
Handling times, carriers, parcel versus freight, delivery areas, and what shipping costs are based on.
Read →Returns & Refunds
30-day return authorization window, restocking terms, who pays return shipping, and how damaged or incorrect items are handled.
Read →Freight & Delivery Guide
How to receive a pallet, liftgate and residential service, appointment scheduling, and inspecting a freight delivery.
Read →Order & Payment Terms
Pricing accuracy, taxes, payment methods, order changes and cancellations, and how estimates differ from placed orders.
Read →Privacy Policy
What information we collect when you browse, order, or contact us, how it is used, and the choices you have.
Read →Terms of Service
The terms that govern use of this website, product information, technical guidance, and limitations of liability.
Read →